Participant: making your payment

Getting the payment instructions, making the transfer with your own bank, and uploading your proof of payment. The transfer is not made on Kapitable.

Overview

The payment is not made on Kapitable. The platform gives you the exact amount and the beneficiary's details, then records your proof. You make the transfer yourself, from your own bank.

No debit is taken from the platform, and you will never be asked for card details.

Steps

On your dashboard, open the payment task under Pending tasks.
Payment instructions — check the details of the purchase: company, beneficiary, seller, number of shares, price per share, total amount. The screen also summarises the three steps ahead.
Continue to the bank transfer information. There you will find the beneficiary's details: bank name and address, beneficiary and their address, currency, IBAN, BIC/SWIFT code. Copy icons let you copy each field.
Make the transfer from your bank, for the exact amount shown. Processing can take 1 to 3 business days.
Come back to the task and upload your proof of payment: a screenshot or a document from your bank confirming the transfer.
Payment summary — read everything back, confirm, then finish.
The task disappears from your dashboard. The transaction team verifies your proof.

Points to watch

The amount must be exact. The screen says so: transfer this exact amount. A different amount — higher or lower — prevents reconciliation and delays the transaction.

Keep the transfer reference. It is what allows your payment to be matched to your subscription.

Use the copy icons rather than retyping an IBAN by hand. You can also view the beneficiary's bank document from the details screen if you need to give it to your bank.

Common questions

Can I pay by card, or from the platform? No. Payment is exclusively by bank transfer, from your own bank.

I have made the transfer but do not have proof yet. Wait until you can produce a confirmation from your bank — a screenshot or a document. That proof is what closes the step.

The transfer has not appeared yet. Allow 1 to 3 business days. Your proof is enough to move things forward; the team will verify receipt.

I have several payments to make. If you are subscribing in several companies, you will see one task per payment, each with its own amount and its own details. Handle them separately, and do not combine the transfers.

B1.3 — Participant: your dashboard · where the task appears
B1.5 — Participant: providing your bank details · the other direction, when funds come to you
B1.6 — Participant: signing your documents · often the other half of the same request
B1.11 — Participant: your anti-phishing phrase · checking a payment request is genuine